FSU Florence Library FAQ


What services are being offered by the library?

Librarians are on hand to help as classes move online with consultations, instruction, advice on creating or revising research assignments, and more. You can live chat with FSU Libraries Monday-Friday, 9AM-8PM EST, email us or make an online research appointment.

When should I return my books that I have checked out?

All library materials must be returned the final week of the semester, prior to the FSU Florence closing ceremony.

I’ve found a book in print that I’d like for my class/research. How do I get a copy?

You can request the book through Material Purchase Request Form, and we may be able to find an electronic version for you.

Can I access FSU Libraries materials from off campus?

Yes, you can! Most of our resources are available online and searchable at XXX. If you find an item only available in the Florence Library stacks, you can request it from Interlibrary Loan, and they will try to find a digital copy for you.

Most of our electronic resources connect off-campus through a proxy which will require you to sign in with your FSU credentials. If you are having problems connecting to a resource, please email XXX with details about the problem and the name of the database or website you are trying to access.

How can I access Special Collections?

Insert text here. Learn more about our digitized and digital collections and materials from other institutions on our Resources to Support Teaching & Learning research guide.

How can I access digitized primary sources, rare books, and other special collections from home?

You can find some of our collections online including University Archives, oral histories, and some notable collections that have been digitized. Many of these resources are available in PDF format. Below are a few places to start:

  • XXX
  • XXX
  • XXX
  • XXX


Can I have my physical items on reserve scanned for my students to access via Canvas?

Copyright restrictions on scanning more than 20% of any book…  Let us know what you need for your class through our reserves form, and we will do our best to find it.

I need an item for my class, can you get it for me?

We will do our best! We are accepting requests for articles, book chapters. and streaming media. Many of these may already be online and can be found in our catalog at XXX. You can post links from the catalog to Canvas - just make sure to copy the permalink icon ( ) to get a persistent URL.

Faculty requests for materials can be submitted through our course reserve form. Let us know what you need, and we will try to find an electronic version.

For non-urgent materials, you can also suggest a purchase.

What new resources are available?

We have multiple new databases available for trial through the end of the semester. You can find a list of all new trials in the databases section of the website.

We also maintain a list of new free resources that library vendors have made available during this crisis. That list can be found on our library resources guide, along with other curated lists of useful resources for teaching and learning remote.


I don't have any of my course texts with me. How do I keep up with my class?

First, rest assured you’re not the only one with this problem. The Library is working with many professors to find electronic versions of their course texts. Some textbooks are available through websites like VitalSource and RedShelf, so try those first (you will need to create an account to get started). If all else fails, get in touch with us at XXXX to talk over your options. 

How do I do research now that I am in Italy and not on home campus?

You have lots of options!

  1. Our online databases and ebook collections are all still accessible from off-campus - you'll just need to log in with your FSU username and password.
  2. Using Google Scholar? Here's a how-to guide on making sure articles route through FSU resources.
  3. Did you find a book you really want for your research? Use the Table of Contents to pick out the most important chapter or two and make your request through Interlibrary Loan.

We'll do our best to get what you're looking for!